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ABOVE THE REST LIMOUSINE
TERMS OF AGREEMENT
FAX #: 910-313-1735
1. Agreed price- The agreed price
is the amount between ATR Limo and
you the Customer. Changes following
the booking that you may want or
like to make will be subject to our
ability to accommodate those changes
and may be subject to further costs.
a. Deposit- All bookings are
confirmed by way of an advanced
deposit. A non-refundable deposit
of $100 is required to reserve the
vehicle(s).
b. Cancellations- If you should
cancel the vehicle requested, the
deposit will be deemed
non-refundable. In the event the
booking is cancelled within seven
(7) days of the date it is rented,
you the Customer will be charged
100% of balance owed. If the
booking is cancelled fourteen (14)
days before the date requested, then
50% of the total booking is
payable. At the point where a
cancellation arises, ATR Limo
reserves the right to deduct any
payment owing to them from the
credit/debit card that is held on
the booking form as a way of
security.
c. Balance- Under normal
circumstances, balances are due at
the time and place of first pickup.
Alternatively, you may pay the
balance in full in advance. Balance
settled in advance using a credit
card or other electronic transfer
would be subject to a surcharge of
3% of each transaction amount.
2. Grace Period- ATR Limo strives
to always be at all pickup points in
advance. However, there may be
causes that may occur from time to
time that would prevent us from
meeting these demands. These would
be inclement weather, traffic
accidents and road work. Events
such as these are outside of our
control. In any event, a grace
period is invoked in whole or in
part to make up for the time lost,
schedules permitting.
3.Damages- Damages, subsequent cost
of repairs of such damage to the
limo hired as used by you and/or
your guests caused is your
responsibility. The cost to repair
or replace any items destroyed,
defaced, damaged or missing at the
end of your ride will be charged to
you at the replacement value
including postage and handling.
When the booking was secured using
credit/debit card, you the customer
agreed that we may deduct from that
card the damages as they have
arisen. In the event that a card
was not used for securing payment
for booking, we will bill you
directly.
If anyone gets sick in a vehicle or
otherwise discharges bodily fluid of
any kind will be charged a $200
clean up fee.
4. General Rules- No controlled
substances (except alcohol) are
permitted in the vehicles at any
time. No one under the age of 21 is
allowed to drink alcohol inside any
of the vehicles. No hanging or
shouting outside of the windows,
sunroofs or doors is allowed. No
weapons of any kind are allowed
inside the vehicles. NO SMOKING is
allowed inside the vehicles at any
time. Breaking any of these rules
will result in immediate termination
of contract without a refund and
could result in local or state
prosecutions.
5. Overtime- Overtime charges will
be applied if the customer is not
inside the vehicle within 15 minutes
of any agreed times. Extra drop
offs/ pick ups that are not
pre-booked will be charged at the
hourly rate.
6. Lost property- ATR Limos take
every care to keep you the
Customer and the property safe.
However, under any circumstances we
cannot take responsibility on any
property lost or left. Make sure
that you check for and remove all
personal property from the limo when
you are dropped off. In the event
any property is found by us and is
returned to ATR limo, it is your
responsibility to recover you
property promptly.
7. Breakdowns- We make every effort
to maintain our fleet as often and
as thoroughly as possible. We have
therefore made every effort to
ensure that the limos are in the
best and most reliable condition fit
for its use. In such an event
should a mechanical breakdown occur
we cannot be responsible for
mechanical breakdown or for the
impact that those unforeseen events
might have. In the event due to
circumstances beyond our control,
the vehicle requested cannot be
provided either for the first, the
final or other and interim journeys
booked. We reserve the right and
need to provide substitute vehicles
of equal or similar standing and
capacity.
8. Misconduct/Abuse- Above the Rest
Limo will not tolerate any kind of
abuse towards drivers from
passengers. If the situation
arises, it is the driver’s
discretion whether or not the
journey will be terminated.
9. Complaints- We strive to provide
you with the best service possible.
However, if any complaints arise
from your experience, please contact
us by phone or e-mail within 7 days
and we will respond promptly.
We Accept:
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